TERMS OF SERVICE

1. Introduction

Welcome to NULUN.

This website is operated by RP Supply, trading as NULUN. Throughout the site, the terms "we", "us", "our", and "NULUN" refer to RP Supply.

By accessing our website and purchasing products from us, you agree to be bound by these Terms of Service.

If you do not agree with these Terms, you should not use our website.

2. Business Information

NULUN is a trading name of:

RP Supply

Business Address:
Bulgerstein 24
1082 NK Amsterdam
Netherlands

Email: support@nulun.co.uk

Chamber of Commerce (KVK): 81617909

VAT Number: NL003583088B28

3. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a parent or guardian.
  • You provide accurate and complete information.
  • You will not use our services for unlawful purposes.

4. Products

We strive to ensure that all product descriptions, photographs, sizing information, and specifications are accurate.

However:

  • Product colours may vary due to monitor and device settings.
  • Product images are illustrative and may differ slightly from the delivered product.
  • Measurements may vary slightly.
  • Availability is not guaranteed.

We reserve the right to discontinue products at any time.

5. Pricing

All prices displayed on the website are shown in the applicable currency.

We reserve the right to:

  • Change prices without notice.
  • Correct pricing errors.
  • Cancel orders affected by pricing inaccuracies.

If an order is cancelled due to a pricing error, any payment received will be refunded in full.

6. Orders

Submitting an order constitutes an offer to purchase.

Orders become binding only after we have accepted them and issued an order confirmation.

We reserve the right to refuse or cancel orders for reasons including:

  • Suspected fraud
  • Payment issues
  • Product unavailability
  • Pricing errors
  • Incorrect customer information
  • Violation of these Terms

If payment has already been processed, a full refund will be issued.

7. Payment

Payment must be completed before goods are dispatched.

We accept the payment methods displayed during checkout.

Payments are processed securely through third-party payment providers.

We do not store full payment card information.

8. Shipping and Delivery

Delivery times shown on our website are estimates only.

Actual delivery times may vary due to:

  • Carrier delays
  • Customs processing
  • Weather conditions
  • High seasonal demand
  • Other circumstances beyond our control

We are not liable for delays caused by third parties.

Risk of loss transfers to the customer upon delivery.

Further shipping information can be found in our Shipping Policy.

9. Returns and Refunds

Our Returns & Refund Policy forms an integral part of these Terms.

Customers may request returns in accordance with our published Returns Policy.

Returned items must comply with the conditions outlined in that policy.

Refunds are issued to the original payment method after inspection and approval.

Shipping fees are non-refundable unless required by law.

10. Right of Withdrawal

Where applicable under consumer protection legislation, customers may have a statutory right to withdraw from their purchase within the legally required cooling-off period.

Details of this right are provided in our Returns & Refund Policy.

Nothing in these Terms limits statutory consumer rights.

11. Promotional Offers

From time to time, we may offer promotions, discounts, coupon codes, or special pricing.

Unless otherwise stated:

  • Promotions cannot be combined.
  • Promotions have no cash value.
  • We reserve the right to modify or withdraw promotions at any time.

Orders placed before or after a promotion period are not eligible for retrospective adjustments.

12. User Conduct

You agree not to:

  • Violate any applicable laws.
  • Interfere with website security.
  • Upload malicious software.
  • Use automated systems to access the website.
  • Reproduce or exploit website content without permission.

We reserve the right to restrict access to users who violate these Terms.

13. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Product images
  • Product descriptions
  • Graphics
  • Website design
  • Text content

is owned by or licensed to NULUN and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or commercially exploited without written permission.

14. Accuracy of Information

We make reasonable efforts to ensure information on the website is accurate.

However, we do not guarantee that:

  • Product descriptions are error-free.
  • Pricing information is always accurate.
  • Inventory levels are always current.

Errors may be corrected at any time without prior notice.

15. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for:

  • Their content
  • Their privacy practices
  • Their availability
  • Their policies

Your use of third-party services is at your own risk.

16. Disclaimer

The website and all content are provided on an "as is" and "as available" basis.

To the maximum extent permitted by law, we make no warranties regarding:

  • Website availability
  • Website accuracy
  • Product suitability for specific purposes

Nothing in these Terms excludes rights that cannot legally be excluded.

17. Limitation of Liability

To the fullest extent permitted by law:

  • We shall not be liable for indirect, incidental, special, or consequential damages.
  • Our maximum liability shall not exceed the amount paid by the customer for the relevant order.

Nothing in these Terms limits liability that cannot legally be limited under applicable law.

18. Force Majeure

We shall not be liable for delays or failures resulting from events beyond our reasonable control, including:

  • Natural disasters
  • Strikes
  • Government actions
  • Customs delays
  • Supply chain disruptions
  • Carrier interruptions
  • Telecommunications failures

19. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our services, you consent to the collection and processing of information as described therein.

20. Changes to These Terms

We reserve the right to update these Terms at any time.

Updated versions will be posted on this page.

Continued use of the website after changes are published constitutes acceptance of those changes.

21. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Netherlands.

Nothing in these Terms affects mandatory consumer rights available under the laws of the customer's country of residence.

22. Contact Information

For questions regarding these Terms, please contact:

  • Store Name: NULUN
  • Legal Entity RP Supply
  • Business Type: Dutch Sole Proprietorship
  • Company Registration Number: 81617909
  • Business Address: Bulgerstein 24, 1082NK Amsterdam, The Netherlands
  • Email: support@nulun.co.uk
  • Contact form: Click here