PRIVACY POLICY

Privacy Policy

Last Updated: 01-06-2026

At NULUN, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

1. Who We Are

NULUN is an online retailer specializing in women's sandals.

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Email: support@nulun.co.uk

2. Information We Collect

When you visit our website, place an order, contact us, or subscribe to marketing communications, we may collect information including:

Personal Information

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number

  • Payment information

  • Order history

Technical Information

  • IP address

  • Browser type

  • Device information

  • Website usage data

  • Cookies and similar technologies

3. How We Use Your Information

We may use your information to:

  • Process and deliver orders

  • Provide customer support

  • Communicate order updates

  • Respond to enquiries

  • Improve our website and services

  • Prevent fraud and unauthorized transactions

  • Send marketing communications where permitted by law

  • Comply with legal obligations

4. Marketing Communications

If you subscribe to our newsletter or marketing communications, we may send updates about products, promotions, and special offers.

You can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us directly.

5. Cookies

Our website uses cookies and similar technologies to improve your browsing experience and help us understand how visitors interact with our website.

Cookies may be used to:

  • Remember your preferences

  • Maintain shopping cart functionality

  • Analyze website traffic

  • Improve website performance

  • Support advertising and remarketing activities

You may manage or disable cookies through your browser settings. Please note that certain website features may not function correctly if cookies are disabled.

6. Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers when necessary to operate our business, including:

  • Payment processors

  • Shipping and logistics providers

  • Customer support platforms

  • Marketing service providers

  • Website hosting and technology partners

  • Fraud prevention and security providers

These providers only receive information necessary to perform their services.

7. Shopify

Our store is hosted on Shopify.

When you browse our website or place an order, certain information may be processed by Shopify in order to provide ecommerce functionality, payment processing, website security, analytics, and related services.

For more information, please review Shopify's Privacy Policy.

8. Data Security

We use commercially reasonable safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or misuse.

While we take security seriously, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services

  • Fulfil contractual obligations

  • Resolve disputes

  • Meet legal and regulatory requirements

  • Maintain business records

When information is no longer required, it is securely deleted or anonymized where appropriate.

10. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict certain processing activities

  • Object to certain uses of your data

  • Request a copy of your data

To exercise any of these rights, please contact us using the details provided below.

11. International Data Transfers

Some service providers may process information outside your country of residence.

Where applicable, we take reasonable steps to ensure appropriate safeguards are in place to protect personal information.

12. Children's Privacy

Our website is not intended for individuals under the age of 16.

We do not knowingly collect personal information from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page together with the revised "Last Updated" date.

14. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

  • Store Name: NULUN
  • Company Name: RP Supply
  • Registered Address: Bulgerstein 24, 1082NK Amsterdam, The Netherlands
  • Warehouse Address: 29 Wootton Street, London, SE1 8TB, United Kingdom
  • Email: support@nulun.co.uk
  • Contact form: Click here